A No-Cost Way to Attract, Engage, and Keep the Best Employees Pay is important. But a paycheck is just part of the reason people choose to work at a restaurant and why they stay. Things like a positive culture, clear expectations, opportunities for growth and advancement, and flexible schedules are often valued even more than…
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The mystery shopper scam has been stealing money from unsuspecting victims for years. It begins when you answer an advertisement or an email to become a “mystery shopper” — someone hired by a company to shop at a certain store and then report on the experience for quality control purposes. The tipoff that these solicitations…
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Mystery shopping has been a popular way to net some extra cash and perks for decades. The only real qualification is the ability to go shopping and evaluate how good (or bad) the experience goes. Now that providers connect with shoppers online, there’s an even lower bar to entry for mystery shopping opportunities. Unfortunately, this…
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According to Forbes 2015, it has been found that by the year 2020, which is not so far, it’s customer experience that will stand out as a major brand differentiator from the conventional ones like products and price. It is therefore pretty much important for every brand or company to focus on the level of…
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Mystery shopping, also known as secret shopping, is the method by which a store or a company evaluates its employees’ performance. In this a person in disguise pretends to be a shopper, visits the store, interacts with the employees and assesses their ability to build a rapport with the customer in order to sell their…
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