Our Approach
ShoppersInsight’s approach is to maximize the value of the solution. We believe in making things simpler for our end user clients. Our high integrity approach tends to deliver customer experience insights and tangible performance improvements. The ShoppersInsight platform is engineered to deliver flawless field data by using cutting-edge tools and technology.
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A few things we’re great at
COMMITMENT
A Mystery shopping program managed by ShoppersInsight will help your company to focus and improve the quality and effectiveness of your future sales and customer service
DIVERSE
We have highly experienced trained shoppers and auditors at the locations you want to be shopped which help in finding deep insights of your business.
HIGH TECH
We have In-House technology, with a suite of powerful reporting and analytics tools and 24/7 web access. It covers interactive dashboards , performance scorecards, individual customer experience reports and much more.
DELIVERY
We ensure you will get accurate, reliable and easy-to-understand information along with solutions. The audits are not done in isolation instead the results are first analysed and matched with solutions which ultimately managed to a successful outcome.
Industries
ShoppersInsight has earned its positive reputation because we go out of our way to provide truly exceptional assistance to each of our clients. We understand that your needs can change last minute, and we’re ready to adapt our services quickly to ensure your success. Read on to learn more about where you can avail our services at
Retail & Supermarket
Frequently utilized by most of our customers, our quality audit checks has been essential to success on many occasions. When it comes to all of our services, you can count on us to take care of your every need. We pride ourselves on our exceptional services, and guarantee you’ll love working with our team. Let us know how we can assist you today
Restaurant
Our customized auditing model checks all Food & Beverages industry-specific quality assurance standards and can be tailored to fit any size outlet. This is vital to create accountability and keep staff incentivized to consistently perform at a high level and in the safest way possible to protect the customer.
Health & Wellness
We not only measure initial customer consultation we also look how well the member on boarding process commits the customer to a long term relationship with their wellness center because we know that great customer service is a pre-requisite to run a successful business.
Spa & Salon
Mystery shopping ensures that your salon will remain a cut above its competitors.Salons that can create an emotional connection with their clients will benefit from higher retention rates, increased profit margins, and improved revenue.
Latest News
“In the age of technology there is constant access to vast amounts of information. The basket overflows; people get overwhelmed; the eye of the storm is not so much what goes on in the world, it is the confusion of how to think, feel, digest, and react to what goes on.”
― Criss Jami, Venus in Arms
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